Contact us
The quickest way to reach us is email: hello@thoughtmatch.online. We read every message.
Reporting a bug
If something went wrong in a game, a few details help us find it fast:
- What happened, and what you expected instead. For example: "I pressed Contact! but the countdown didn't start".
- When it happened, roughly, and your time zone.
- Your device and browser. For example: iPhone with Safari, or a Windows laptop with Chrome.
- The room code, if you still have it. Rooms don't keep any history, but knowing when and where to look still helps.
- A screenshot, if you managed to take one.
Please don't include passwords or other sensitive personal information. We never need them.
Word suggestions
ThoughtMatch only accepts real dictionary words for secret words and clue words. That keeps games fair, but now and then a perfectly good word is missing, or an odd one slips through. If the game rejected a word you're sure is valid, or accepted one it shouldn't, send us the word and the round you were playing. We review suggestions when we update the word list.
Names of people, places and brands are left out on purpose. Clue text can mention anything you like, but the words themselves have to be ordinary words everyone can find in a dictionary.
Privacy requests
ThoughtMatch doesn't have accounts or a player database. Game data is held in memory only while a room is in use, and server logs are deleted after 14 days. If you have a question about your information or want to make a request, email us and we'll answer as quickly as we can. The privacy policy has the details.
Ideas and feedback
We love hearing how people play: house rules, settings that worked for a big group, clues that made everyone laugh. If you have an idea that would make ThoughtMatch better for your group, tell us.
Everything else
For press, partnerships or anything that doesn't fit above, the same address works: hello@thoughtmatch.online. ThoughtMatch is run by Ansh R. Suryavanshi, an independent developer in India.
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